We have an exciting opportunity for an entry-level Logistics Operations Specialist to join our client’s growing team headquartered in Tampa, FL! Our client is a full-service logistics company partnering with thousands of truckload and LTL carriers. With a strong focus on culture and personnel, they offer industry-leading freight services to both national and international clients.

If you have a strong desire to succeed and grow your career in Logistics, this position boasts excellent career advancement opportunities within a supportive team-environment!

What we offer…

• Empowering team culture, competitive compensation  + bonus structure.
• Unlimited PTO 
• Health insurance/reimbursement plan
• Fitness membership
• and many more! 

What you’ll be doing… 

In short, as a member of our operations team, you will support the growth of our customers by managing the day-to-day responsibilities of their logistics operation from pick-up to delivery. This position communicates to customers and carriers, manages shipments, enters data, and solve problems to ensure an excellent customer experience.  

• Deliver operational excellence to customers, carriers, and vendors.
• Handle inbound/outbound calls and emails ensuring outstanding customer service.
• Quote, book, dispatch, schedule, and track shipments.
• Audit shipment information for accuracy and completion.
•  Become an expert in domestic freight services to best service our stakeholders.
• Problem solve when new scenarios or issues arise.
• Provide timely and accurate shipment information to customer and carriers.
• Complete customer, carrier, and vendor requests with a sense of urgency.
• Build relationships with our customers, carriers, and vendors.

What we’re looking for…

• Experience working in a fast-paced, collaborative team environment.
• Open to coaching, learning, and continuous improvement.
• Effective communication skills, verbal and written.
• Ability to prioritize, multitask and manage time effectively.
• Strong attention to detail and high-degree of accuracy.

Our client is proud to be an EOE employer.